All jewellery is made in either sterling silver, 9ct or 18ct gold unless otherwise stated.
For time and cost restraints most pieces are not hallmarked, except specially commissioned pieces. If you would like a particular piece hallmarked please contact me and I will make the appropriate arrangements. This may incur an additional cost.
DELIVERY TIMES: Please allow up to three weeks for delivery, although if in stock and funds transfered immediately then delivery can be very quick, just a few days. Please just call me if you would like to confirm delivery timescales on any piece.
STONES: All stones are natural and semi-precious and therefore will vary in shape, size and colour. No two stones are the same.
Each piece of jewellery is handcrafted for the customer, so please ask if you would like a different colour combination on any piece you see here.
GIFT WRAPPING: all pieces will be wrapped in tissue or put in a nice box depending on the piece. Gift paper and ribbon is available at a small additional charge.
PAYMENT BY: Paypal online (use the shopping cart) Cheque, bank transfer or cash (if collecting).
CHEQUES: If you would like to pay by cheque, please email me or call me on 0777 5556552 for address details. Cheques made payable to: Alice Robson.
BANK TRANSFER: Please email me using the contact form or email@example.com with your order and a request to pay by bank transfer and I will forward bank transfer details to you.
POSTAGE in UK please add:
£5 postage for orders over £30 (special delivery)
£2 for orders under £30, (recorded delivery)
Postage is added automatically on-line (£2.50 on purchases under £25, £5 over £25)
Overseas deliveries by special arrangement only.
Jewellery will be dispatched once funds cleared. Online and bank transfers are the fastest method.
RETURNS: If you are not happy with your jewellery in any way then please return within seven days (if not worn) for a full refund.